The High Cost of Unusable Technology

This article delves into the high cost of unusable technology, shedding light on a recent study that found a stark disparity between technology implementation and user adoption. A recent study found that 70% of companies make use of technology, but only 20% of users actually use it. The reason for this is that the technology is often not user-friendly or integrated with other systems. This makes it difficult for employees to use the technology, and it can lead to a waste of money and resources.

For example, a company might invest in a new CRM system, but if it is not easy to use or if it does not integrate with the company’s existing systems, employees will be reluctant to use it. This can lead to lost sales, missed opportunities, and a decrease in productivity.

Second, companies need to provide training to employees on how to use the technology. This training should be comprehensive and should cover all aspects of the system.

There are a number of things that companies can do to make their technology more user-friendly and integrated. First, they need to make sure that the technology is designed with the user in mind. The interface should be easy to understand and use, and the system should be able to integrate with other systems that employees use on a regular basis.

Finally, companies need to make sure that the technology is supported by a team of experts who can help employees when they have problems. This support should be available 24/7, so that employees can get the help they need when they need it.

By taking these steps, companies can make their technology more user-friendly and integrated. This will lead to increased employee adoption of the technology, which will ultimately save the company money and resources.

Call to action:

The high cost of unusable technology is a pressing concern for businesses, necessitating a shift towards user-centric approaches. If you are a company that is struggling with low adoption of your technology, I encourage you to take a look at the tips above. By making your technology more user-friendly and integrated, you can increase employee adoption and save your company money.

Callify understands the challenges of unusable technology and has a pre-integrated system that makes it easy for employees to use. Their human-touch based AI platform leverages the power of recruiter’s own voice for an awesome candidate engagement and experience; enabling hassle free screening, scheduling and onboarding automation.

Visit Callify.ai: https://www.callify.ai/ to request a free demo.