What are ROT, ROQ and RPM Metrics for Recruiters?
Difference between an average recruiter and high-performing recruiter is the speed of sourcing and quality of sourcing. Speed of sourcing is measured via ROT metric. We got familiar with these metrics when two of our largest customers use these metrics to measure the performance of their recruitment/sourcing teams. One of this user is a large IT Services company and other large Staffing company.
- Return on Time (ROT)
ROT is the rate of sourcing speed. Sourcing speed is the amount of time spent per suitable submission to the hiring manager/client. For example, if you are able to submit 10 CVs in a day (for an 8 hour work time); your sourcing speed is 0.8 hours per submission.
ROT will be 10/8 = 1.25 multiple. ROTs can differ based on the role/industry you are working on.
- Return on Quality (ROQ)
Effectiveness of a recruiter is based not just based on a number of submissions, but the quality of submissions. Quality of submission is the number of shortlisting hiring manager/ client does. More shortlists per submissions will be then the measure of your ROQ.
For example, if out of 10 CVs, 7 CVs were shortlisted, and then your ROQ will be 7/10 =0.7
- Recruiter Performance Metric (RPM)
RPM is the overall performance of a recruiter based on their ROT and ROQ scores. How does one compute RPM?
RPM = {ROQ/ROT}%
i.e for the above example:
RPM = (0.7/1.25}% = 87.5%
For overall recruiter performance, RPM is the most important metric because RPM can only be good if both ROT and ROQ metrics are high, consistently!
